Service Request

Thank you for reaching out to BEL's Customer Support team to send a support request.

Upon submission of your information below, you will receive a confirmation email with a unique Support Case number assigned.

For our team to take initial steps to troubleshoot any problem, we ask that you enter the Detailed Description of Problem section with the steps that lead up to the issue. The attention to detail here can save time and minimize questions afterward as we work to resolve the support request upon receipt.

Please attach screenshots or photos to assist our understanding of your support request to expedite resolution.

Support Response Time: BEL is committed to providing a swift response to our customer's support needs. Upon submitting this Support Request you will receive an email confirmation with the Support Case number assigned. Our typical support response time is under 2 hours during our business hours, Monday to Friday, 8:30am to 5:00pm Pacific Time (GMT-8).

Please do not hesitate to contact us, supportteam@bel.company, with additional questions or concerns that you may have related to your case. We ask that you keep your case number accessible, if needed so that we may better serve you.